Below are frequently asked questions, you may find the answer for yourself.
The delivery time depends on your location and the shipping method chosen. Typically, domestic orders take 3-7 business days to arrive, while international orders may take 10-15 business days. Custom orders may take a little longer due to the personalization process. You’ll receive an estimated delivery time at checkout, and we’ll notify you as soon as your order is shipped!
No, right now we do not offer international shipping. We currently only ship within India. However, we are working on expanding our shipping options in the future, so please stay tuned for updates. If you have any questions, feel free to contact us!
Yes! Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order’s progress and get updates on its estimated delivery. To track your order, please visit this page and fill in your Order ID and Email. If you need assistance with tracking, don’t hesitate to reach out to our customer support team.
We want you to be completely satisfied with your purchase. If you’re not happy with your order, we accept returns and exchanges within 7 days of receiving your item. The product must be in its original condition, unused, and with all packaging intact. Custom or personalized items are non-refundable unless they are defective or damaged.
For more detailed information on returns, please visit our Return Policy page.
To return or exchange an item, please follow these steps:
Alternatively, you can log in to your account on our website at this link and go to the Orders section. You can also raise a ticket directly from your account to start the return or exchange process.
Once we receive the item and verify its condition, we will process your refund or exchange. Please note that shipping fees are non-refundable.
If your item arrives damaged or defective, please contact us within 24 hours of receiving your order. We will provide you with a return label and arrange for a replacement or refund. To help us resolve the issue quickly, please send us photos of the damaged or defective item when you reach out.
Placing an order is simple! Just follow these steps:
Once your order is confirmed, we’ll start working on creating your customized product!
We accept a variety of payment methods, including:
All payments are processed securely to ensure your information is safe.
Yes! We offer discounts for bulk orders. The more items you order, the greater the discount. Contact us for a custom quote or visit our Bulk Order page for more details. We’re happy to assist you with any large orders for events, businesses, or special occasions.
We offer a wide range of customizable products, including T-shirts, mugs, trophies, pillows, keychains, mousepads, tote bags, caps, and photo frames. Each item can be personalized with your own design, text, or artwork to make it unique to your needs!
Yes, absolutely! All of our products can be customized to suit your style. You can upload your own design or text, and we will print it on the product of your choice. Whether you're designing a gift or creating something special for yourself, we make customization easy.
When ordering, we provide size charts and design guidelines for each product to help you choose the right fit and style. If you're unsure, feel free to contact our customer service team for assistance. We also offer design suggestions if you're looking for inspiration or need help bringing your vision to life.
Yes, an account is required to place an order. You can easily sign up here using your email and mobile number. Creating an account allows you to track your orders, save your details for future purchases, and receive special offers. Signing up ensures a smoother and faster checkout experience for future orders.
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order’s progress. For easy tracking, visit our Tracking page and enter your Order ID and Email. If you need assistance, feel free to reach out to our customer support team.
Once your order is placed, we start processing it as soon as possible to ensure fast delivery. Unfortunately, we cannot modify your order after it has been confirmed. If you need to make a change, please contact us immediately, and we will do our best to assist you before the order is shipped.
Yes, absolutely! We offer custom designs for all our products. You can upload your own artwork or request a custom design based on your preferences. If you're not sure what you're looking for, our team can work with you to create something unique. Just reach out to us, and we’ll help bring your vision to life!
To submit your artwork for customization, simply upload your design during the checkout process. You'll find an option to upload files when customizing your product. If the upload option is not available on the checkout page, you can WhatsApp us your design at 7004299683, and we’ll assist you with the customization.
Please send your images within 2 hours of placing your order along with your Order ID to ensure timely processing.
If you're unsure about the file format or need help with your design, feel free to contact us at admin@qiktees.com, and we’ll be happy to help!
For the best print quality, we recommend the following:
If your file doesn’t meet the requirements, we may contact you to make adjustments. If you need help with resizing or file preparation, don’t hesitate to reach out!
You can contact our customer support team by email at admin@qiktees.com. If you need urgent assistance, feel free to WhatsApp us at 7004299683, and we will respond as quickly as possible.
Alternatively, you can raise a ticket through your account panel or visit our Contact Us page for further assistance.
At this time, we operate solely online and do not have a physical store location. You can browse and purchase our products directly from our website. If you need any assistance, our customer support team is here to help!
Currently, our products are only available for purchase through our website. We do not have retail locations or distribute to other stores at this time. However, we’re working on expanding our presence in the future, so stay tuned for updates!
